NVIDIA Training Frequently Asked Questions

General questions
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For self-paced courses, how long do I have access to the training materials and lab environment?

Training materials provided by NVIDIA will be available online to participants for up to 12 months from the start of the course, subject to the terms of use. Access to lab environments may have time limits, which vary by course. Note that training content and materials may change over time and may be discontinued at NVIDIA’s discretion. For details, consult our terms and conditions.

For instructor-led workshops, how long will I have access to the lab environment?

Training materials provided by NVIDIA will be available online to participants for up to 12 months from the start of the course, subject to the terms of use. The training lab will only be available during the workshop’s training hours. Note that training content and materials may change over time and may be discontinued at NVIDIA’s discretion. For details, consult our terms and conditions.

How much does training from NVIDIA cost?

Our prices depend on the type of training (self-paced courses or instructor-led workshops), the topic, the length of the course, the type of GPU used in the lab exercises, and the number of students. At NVIDIA, we offer many self-paced courses for developers and administrators for free. View our complete list of free self-paced courses here
Paid self-paced courses start at $30
The cost of a seat in a public workshop starts at $500.
The cost of a private workshop starts at $10,000.
Note that we offer discounts:

  • On the purchase of five or more public workshop seats
  • For academia
  • On public workshops offered at GTC
  • For self-paced courses through our all-access pass.

For a complete list of courses, workshops, and prices, refer to our training catalog.

For questions on pricing, contact us at help@learn.nvidia.com.

What languages are NVIDIA courses and workshops taught in?

Our courses and workshops are primarily taught in English. Some courses and workshops are also taught in:

  • Japanese
  • Korean
  • Traditional Chinese
  • Simplified Chinese

What are the terms and conditions for NVIDIA Training?

Please refer to our terms and conditions here to learn about our services, payment, cancellation, and terms-of-use policies.

What credentials do you offer?

You can find our privacy policy here.

What credentials do you offer?

We offer multiple types of credentials that you can use to highlight your skills and support your career growth:

  • Certificates of completion are provided for select courses and workshops upon training completion.
  • Certificates of competency are provided after completing the training and passing the course assessment.
  • Third-party certification by exam are provided after completing the training and passing the course assessment.

Visit our certification center for more details.

What is a learning path?

Learning paths are collections of training modules that are organized around specific roles (like developer, or system administrator) and technologies (like Generative AI, data science, and computer vision). Each learning path provides recommended courses and the order in which to take them. In some cases, they will prepare you for certification. View our latest learning paths here.

Do I need an NVIDIA account to take training from NVIDIA?

Yes. To enroll and take a course, you'll need to create an NVIDIA account and set up your training profile.

  • An NVIDIA account is a single sign-on and user identity account that lets you log in to various NVIDIA websites and applications with a single email and password. You can create an account from within any of the websites or applications that support NVIDIA accounts or directly from the NVIDIA Account Portal.
    Go here for additional information on NVIDIA accounts.
  • The first time you try to enroll in a course, you'll be asked to set up your training profile.

How do I create an NVIDIA account?

Go to account.nvidia.com to create an account, sign in, and access your profile page.

Why do I need an NVIDIA account?

Logging into your NVIDIA account gives you access to resources such as training, blogs, forums, tools and SDKs, on-demand videos, GTC sessions, and webinars, and more.

How do I change my password?

NVIDIA doesn't manage user passwords. If you need to change your NVIDIA account password, follow these steps:

  1. Go to account.nvidia.com.
  2. Choose the option for “forgot password.”
  3. Enter and submit your email and/or username.
  4. You should receive an email from NVIDIA.
  5. Create a new password that's 8–15 characters long.

Do I need to join the NVIDIA Developer Program to take training from NVIDIA?

No. But there are several benefits provided to members of the program, including access to tools and toolkits, training, and technical resources. Visit here to see the complete list of program benefits.

I’m trying to create an NVIDIA Developer account, but I’m getting an error message.

If you’re seeing an error message that says, “Oops, something went wrong,” clear your cache, turn on incognito mode, or try using a different browser.

If you get a message that says, “You do not fulfill the requirements at this time,” it could be that your customer birthdate is incorrect or that you are not yet eligible to create an account. Please reference NVIDIA’s privacy policy.

If you get an email address error, try using a different browser.

What should I do if my password for my NVIDIA Developer account doesn't work?

If you’re having trouble with your password, you can change it by following these steps:

  1. Go to account.nvidia.com.
  2. Click on "Need help logging in?” and hit "Reset Password.”
  3. Enter your email address to receive a password-change email. Be sure to check your spam folder if you don’t receive it within a few minutes.

How do I change my login email for the NVIDIA Developer account?

You can change your login email for your NVIDIA Developer account directly through the NVIDIA Account Portal.

What should I do if I haven’t received my NVIDIA Developer account confirmation email?

Please check your spam folder. If you still can’t find your confirmation email, contact us at help@learn.nvidia.com.

What should I do if my training promo code doesn’t work?

First, double-check that your promo code date hasn't expired. If the date is still valid, you might need to ensure that the promo code covers the full value of your course. For instance, some codes are worth $30 USD and others are valued at $90 USD. Check your offer’s details for more information.

Here’s more information on how to redeem promo codes for instructor-led workshops and self-paced courses.

If you’re still having problems, check your spelling, make sure you’re not entering the code in the online shop payment cart, and make sure you’re not trying to apply a self-paced training promo code to an instructor-led course.

What should I do if my payment doesn’t go through for a course?

If your purchase doesn't go through, please recheck your payment details. If you don’t get an error message, please contact us at help@learn.nvidia.com for support.

How do I use learning credits to enroll in a course?

When your company purchased learning credits, a promo code was assigned that should be used to enroll in courses and workshops. Contact your training lead to get the appropriate promo code.

How can I get a copy of my invoice?

For developer training, to view your invoice, find the order on your account's “Order Information” page, and click the "View Order" button. This will open a new page and from there you'll be able to view and download your invoice.

For IT administrator training, please complete the NVIDIA Academy Assistance Request form.

What is your refund policy?

Once purchased, public instructor-led training, self-paced online training, and learning credits purchased for future training are not cancellable or refundable. Please read the NVIDIA Training’s terms and conditions for complete details.

I started the course, but the GPU instance won’t launch.

Visit websocketstest.courses.nvidia.com and make sure all three test steps are checked “Yes.” This will test the ability of your system to access and deliver the training content. If you encounter issues, try updating your browser. Note: Only Chrome and Firefox are supported. Try connecting to a different network (e.g., switch your VPN off/on) or using a different device.

How do I reach customer support?

For questions related to NVIDIA training, please contact us at help@learn.nvidia.com .

For all other NVIDIA questions, please refer to our customer support page for guidance.